Why Choose Us

When you choose Norton Crumlin & Associates, you will deal with a highly competent and professional team who will always put your needs and the needs of your clients first. 

We have extensive experience with clients from all levels of government, professional services and complex corporate organisations.

We use our judgement and experience to adapt our approach to your needs, based on our Foundations - Get it Right, Get it Done, Get it Across and Get Along.


Our commitments to you

  1. We will give you our total focus to deliver results. 

  2. We will challenge you to always think about outcomes for your clients and your people.

  3. We will ask you to think about the long term and the short term at the same time.

  4. You will deal with Roger, Jack and their experienced, senior associates.  You have full access to us.  And you will not deal with juniors.

  5. Our counsel is off the record, out of the public gaze and completely confidential.

  6. We will build trust with you that the effort is worthwhile – you will not be left on your own to struggle or wonder.

  7. We are easy to do business with.

And most importantly, we will strive to help you to succeed and keep you safe and sane in the process!



What our clients say

"I can't begin to thank you Roger on what a wonderful and much needed energy, level playing field and organisation you brought to this process. I greatly admire and appreciate it. I look forward to having a recap and maybe a follow up to solidify the documentation and keep moving this forward."

“This new network is integral to the future of PwC in this region…. after months of intense study and engagement with stakeholders, senior leaders at PwC determined organisational strategy and priorities with the overarching goal of delivering greater value to our clients, people, and communities”.



“…expertise in working with executives and senior managers to build capability and drive strategy and change through complex organisations.”



 “Roger is an excellent facilitator. He is skilled at building rapport and trust with participants at different levels of the organisation…, rapidly assimilates technical information and organisational context/culture”

“… particular expertise in designing, developing and facilitating strategy, planning, organisational development and change processes and workshops – at the Executive level and across multiple tiers of an organisation.”


“… excellent to work with... ”



“actively listens to what the customer wants and works with you as a partner to achieve the result that you are aiming for.”



"His style is flexible, subtle and engaging.”

"Thank you very much for your assistance this week. From my perspective the workshop was a great success and an important "first step". I have only received positive feedback. In fact, one of our partners (with 40 years experience in professional services) told me it was the best program of this type he has ever been to.”

"Firstly, many thanks for your time last week, I appreciated the candour with which I can speak with you both. I believe the opportunity to work with you will certainly help with this somewhat unique situation and in my own personal development.”

"Again thanks for your fantastic expertise in this endeavour, I doubt very much that we would have achieved so much quality material in such a short time without your input and tremendous ability to not only hear words but understand meanings."

"I had my last session with Jack Crumlin today as part of the DAP on-boarding. I can’t tell you how helpful he has been to me as I have learnt to navigate EY. He has been superb in making me aware of, and focusing my development needs and then providing great frameworks to help me move forward. And I have loved his pragmatic insight on how this place really works.

Not sure how much we pay him, but it’s been invaluable for me. Thank you"

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